Before you submit your support request, have you looked in the FAQs? Perhaps your question is already answered there.

Support

If you are having trouble with any RMF products fill out the form below and we will do our best to assist you. IMPORTANT: PLEASE ENSURE YOU USE THE SAME EMAIL ADDRESS THAT YOU PURCHASED WITH!
  • Please include as much infomation as to the nature of the problem as possible.
  • Including the .C4D file will make it much easier for us help you. (.c4d files ONLY)